Refund Policy

Return Policy

We want you to be completely satisfied with your purchase from Olivine. If for any reason you are not, we are here to help.

Online Purchases:

You may return unworn, unwashed, undamaged, unaltered, or defective merchandise purchased online that was shipped to a U.S. address for store credit. Please note the following guidelines:

• Timing: Returns must be initiated within 14 days of the delivery date.
• Condition: Returned items must be in their original condition and packaging.
• Process: To initiate a return for store credit, please contact shopolivineboutique@gmail.com with the subject line "ATTN: Olivine Return".
• Return Shipping: Customers are responsible for return shipping costs unless the item received was damaged or defective.

Damaged or Defective Items:

If you receive an item that is damaged or defective, please contact us within 3 DAYS of delivery to report the issue and receive further instructions.

Exclusions:

Please note that certain items, such as final sale merchandise, or items marked as non-returnable, are not eligible for return.

Refunds:

We offer store credit for returned merchandise, which can be used towards future purchases on our website.

For any Questions Regarding our Policy:

Please email shopolivineboutique@gmail.com.